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Manpower Enhances B2B Services; UltraSource and Ariba Ready Status Elevate E-Commerce Staffing Solutions

Jan 4, 2001

With more companies conducting business-to-business transactions online, Manpower Inc. (NYSE: MAN) -- the world's leading provider of staffing and workforce management solutions -- has earned a new distinction in the world of e-commerce. By achieving Ariba® Ready™ status, Manpower has made it easier for companies to fill staffing positions via the Internet. Manpower is the first global, full-service staffing firm to successfully develop, test and validate an effective job order management solution that is integrated to the Ariba Commerce Services Network™ (Ariba CSN).

Manpower's approach links UltraSource(SM), its proprietary Web-based order management tool to the Ariba CSN by utilizing an integration technique known as "punchout." Using a unique six-step workflow, UltraSource manages the entire order process from initial request through candidate submission and approval, including order distribution to any number of staffing suppliers.

"We have taken the e-procurement process for staffing to a higher level," said Tammy Johns, Manpower vice president for global accounts. "Through our punchout process, Manpower and Ariba customers have a seamless, customized interface to directly update, change and view the status of their online staffing transactions in a real-time, cost-effective manner."

The Canadian Imperial Bank of Commerce (CIBC), a leading North American financial institution, is the first Manpower customer to utilize Manpower's UltraSource with Ariba's platform. "We are very pleased with Manpower's latest e-commerce initiative," said Molly Pellecchia, vice president, CIBC strategic sourcing. "The ability to procure online staffing services from an industry leader helps us better manage our staffing expenditures and operate our businesses more effectively and efficiently." CIBC plans to implement Manpower's e-commerce solution in one of its divisions and roll it out to all of its worldwide operations.

Becoming Ariba Ready is just one component of Manpower's overall e-commerce strategy, according to Johns. "We are continuously developing and testing innovative online products and services that meet the needs of our customers and employees," she said.

About Manpower Inc.

Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through more than 3,600 offices in 54 countries. The firm annually provides employment to more than two million people worldwide and is a leader in employee assessment and training. Additionally, more than 250 Manpower Professional offices worldwide specialize in the assignment of information technology, engineering, scientific, finance, telecommunications and other professionals. Manpower also offers organizational performance consulting services worldwide through its independent operating division, The Empower Group. More information on Manpower Inc. can be found at the company's Web site,

Ariba and the Ariba logo are registered trademarks of Ariba, Inc. Ariba Ready and Ariba Commerce Services Network are trademarks of Ariba, Inc.

SOURCE: Manpower Inc.

Contact: Clare Reardon, APR, Manpower Inc., 414-906-6253,